Privacy Policy.
Last updated 17 October 2026. This notice explains how personal information is handled when you visit the Levi Nordic Star Igloos website or contact us.
1. Data controller and contact
Levi Nordic Star Igloos operates this website. For privacy requests, contact info@levinordicstar.com. The operating legal entity's full registered name and postal address should be added here after verification.
2. Information processed
If you use our contact form, we receive your name, email address and message. Our website and hosting environment may also handle your IP address, request timestamps, browser information, anti-spam signals and technical logs necessary to deliver and protect the website. We do not request payment card details or passport information through this contact form.
3. Purposes and legal bases
We use enquiry information to respond to questions and handle requests related to possible or existing accommodation reservations. The legal basis is taking steps before a contract or our legitimate interest in responding to guest enquiries, depending on the request. Technical logs are handled for website operation, abuse prevention and information security on the basis of legitimate interests. Where optional analytics or advertising technologies are used, consent must be obtained first.
4. Bookings and external services
Booking buttons take you to an external Nordkeys booking website. WhatsApp links open Meta's messaging service. Those providers may act as independent controllers and apply their own privacy terms. Our website may load externally hosted fonts or other resources; these requests can expose technical connection information to the resource provider.
5. Who may receive your information?
Website hosting, email delivery, IT maintenance and anti-spam providers may process information to operate these services. We only share enquiry details where necessary to respond or provide a service. Some providers may process data outside the European Economic Area; where applicable, appropriate safeguards must be used.
6. Retention
We retain enquiries for the time reasonably necessary to respond, administer a related stay and meet any applicable record-keeping obligations. Server-log retention is determined by the configured hosting and security services. Exact retention schedules should be confirmed against the site's real operational settings and documented here; we do not claim an unverified fixed period.
7. Your rights
Subject to applicable law, you may request access, correction or erasure of personal data, restriction of processing, objection to legitimate-interest processing and data portability where relevant. You can withdraw optional consent at any time without affecting processing already carried out lawfully. Send requests to info@levinordicstar.com. You also have the right to complain to the Finnish Data Protection Ombudsman at tietosuoja.fi.
8. Cookies and preferences
Read our Cookie Policy. You can reopen your consent choices from the Cookie settings control in our footer.
9. Updates
We may update this notice when our services, suppliers or legal obligations change. The date at the top indicates the latest revision.